NEXGEN KEYBOARD中文
NEXGEN / CUSTOMER CARE

隐私说明

Privacy notice

Nexgen Keyboard is operated by Vancouver Nexgen Computer Ltd. This notice describes how we handle personal information related to your account, orders and service requests.

Updated: October 25, 2026

Information we handle

Depending on the features you use, we handle your email, name, phone number, delivery or billing address, orders and builds, payment status, support correspondence and subscription choices. Our services also process necessary connection, security and error records, such as IP addresses or security hashes, browser requests and timestamps.

How we use this information

We use this information for email-code sign-in, saving and fulfilling orders, arranging delivery or pickup, support, essential order notices, abuse prevention and troubleshooting. Product news or offers are sent according to your subscription choice; marketing subscription is not required to create an account or purchase.

Payments & service providers

Online card payments are processed through Moneris’s hosted payment interface. Do not submit full card numbers through ordinary site forms or support email. We use hosting, data storage, email, security and media-delivery services to operate the site. Carriers may receive the information needed to deliver your order. Service providers may process information outside Canada, where local laws may apply.

Cookies & local storage

The site uses session cookies and local storage for sign-in, language, cart and page state, and security features. Clearing browser data may sign you out or remove an unsubmitted cart.

Retention & protection

Information is retained as needed for orders, support, security and applicable recordkeeping obligations. We use safeguards such as access restrictions. Information no longer needed and not required to be retained is handled in accordance with applicable requirements. Contact us below about retention or deletion of specific information.

Your choices & contact

You can change marketing preferences using the unsubscribe link in marketing email; essential order notices are separate. To request access or correction, raise a privacy concern, or withdraw consent where applicable, contact [email protected]. We may verify your identity first. Some transaction or legal records may still need to be retained.

Contact us

Vancouver Nexgen Computer Ltd.
Nexgen Keyboard

Unit 2155, 4000 No. 3 Road
Richmond, BC V6X 0J1, Canada

+1 778 691 5888

Orders & delivery · [email protected]
Support & privacy · [email protected]