NEXGEN KEYBOARD中文
NEXGEN / CUSTOMER CARE

配送与到店自提

Shipping & store pickup

Plan your delivery or store visit before you pay. All prices are in Canadian dollars.

Updated: October 25, 2026

C$199Free Canadian shipping on qualifying merchandise after discounts
C$24.99Flat Canadian shipping below the free-shipping threshold
About 3 business daysUsual dispatch time after payment for in-stock products

Shipping within Canada

Free shipping applies when the merchandise subtotal after discounts reaches C$199, before tax and excluding shipping. Below C$199, shipping is C$24.99. The same rule currently applies throughout Canada, without a separate remote-postal-code surcharge.

Dispatch & transit

In-stock products usually dispatch about 3 business days after payment. Business days exclude weekends and statutory holidays. This is dispatch time, not a guaranteed delivery date; transit time is additional. The carrier and estimated delivery arrangements will be provided when delivery is confirmed.

Custom builds & incoming products

Custom builds and ordered-in products require a separately confirmed timeline. Products marked as incoming or unavailable to purchase are not covered by the in-stock dispatch estimate. Please contact us to confirm availability.

Store pickup

Store pickup is free
Store: daily, 12:30 PM–7:00 PM · Vancouver time
Choose a pickup time within store hours and wait for staff confirmation before visiting
Online support: daily, 12:00 PM–12:00 AM (midnight) · Vancouver time
After 7:00 PM, support is online only; the store is closed

United States & other destinations

Delivery to the United States requires a shipping quote and is not covered by the Canadian free-shipping offer. Online delivery to other countries is not currently available.

Taxes & order review

Taxes are calculated using the delivery address, or the BC store address for pickup. Orders requiring a tax review or a delivery quote are checked before payment proceeds. Review the products, address, shipping, taxes and order total before paying.

Contact us

Vancouver Nexgen Computer Ltd.
Nexgen Keyboard

Unit 2155, 4000 No. 3 Road
Richmond, BC V6X 0J1, Canada

+1 778 691 5888

Orders & delivery · [email protected]
Support & privacy · [email protected]